I booked a hire car through Turo for the 2nd week in July this year to be picked up at Carcassonne airport. During my flight from Manchester to Carcassonne Turo cancelled my rental. On arrival in France I saw the email and tried to contact Turo for alternatives. There were none. We were in France with no hire car and no alternative car was available. Turo have no back up plan for this. If the car is not available, for any reason, you are on your own. I had to rent the last car at Europcar and pay an astronomical amount to do so. Trying to rent a car from Turo cost me £800 more than the original Turo booking. Do not use, they have no back up plans and you will be stranded in a foreign country with no help from them.