Turo is the worse company in ever to exist. I advised them and showed proof of picking up car later than scheduled and I brought back before the 24 time hour time frame They charged me late fee even though showed roof. I appeal it and they said still didn’t follow late cancellation. Worst customer service and company as I unfortunately notice with all the bad reviews. I never leave a review but hopefully people will see all the bad reviews and not rent from them I am canceling my service and will never use them again Turo sucks