I purchased the ‘premier’ insurance so that EVERYTHING would be covered. Had to pay $37.93 for a tire repair. Over a month, no refund. Every email is so poorly written that it’s nearly impossible to understand what is being said. There is no way to communicate with a native English speaker. I continue to be told ‘you will be contacted in 2-3 days’. Nothing. Although the amount is small, what if it had been much more? I would not advise renting from them. Also, your own insurance coverage may not work with Turo, so take that into consideration. Big rip off.
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