I would strongly advise against using Turo. My experience with this platform and their customer service was appalling. I encountered a situation where the vehicle I rented was not properly charged and had low tire pressure, significantly affecting its performance. Despite reaching out to Turo for assistance, I received no meaningful support and was left stranded in a foreign area, forced to make difficult decisions to avoid further issues. When I disputed additional charges that resulted from these circumstances, Turo made it clear that they favor the host, regardless of the facts or the customer’s experience. Their complete disregard for fairness and accountability is unacceptable. As a paying customer, I felt unsupported and ignored. I cannot in good conscience recommend Turo to anyone. If you value your time, money, and peace of mind, stay far away from this platform. I will never use their services again, and I urge others to consider the risks before booking through Turo.