I understand rules are rules but some businesses need to be investigated for ethics and be held more accountable. After approving me and taking money out of my bank account Turo waits a hour before my scheduled trip to say they don’t take probationary licenses. If that is the rules you should be clear about it before taking hundreds out of someone account and now I have to wait for a email to determine when I would get a refund. This is frustrating because this is not how you treat people.