I have been a customer for five months at this time. The host is very good but Turo services are horrible. I call customer services to see why my trip fee and standard protection doubled my last three trips. I call customer service and the lady tells me that the rate is higher because I book so close to the pickup day but I pay on Fridays of every week for next and I don’t pick up until Sunday so they are liars and not an honest company. Please Beware!