Decided to try Turo as I was looking for a special vehicle that I couldn't find at a normal rental company . Excited to try it out, booked my 4 day mini vacation and booked the car...great...not. The day before my trip I get a notification my host cancelled on me and there was no backup car the same model ( which was the point as I wanted to test drive this certain vehicle ) so have to cancel my trip , lose money and my non refundable hotel not to mention rescheduling .I called Turo to see why and they don't tell you why? and I also found out if you are a guest and you cancel three days before a trip you get a penalty fee so I asked why doesn't the host get a penalty fee for canceling on me since if was a day before my trip and he cant tell me why but it seems very easy for a host to cancel for whatever reason and it jsut feel a bit icky so I will not be using them again ...too many uncertains with this company