I had a terrible experience with this rental car company. They canceled my reservation at the last minute without any proper explanation, leaving me stranded and scrambling to find an alternative. To make matters worse, they blocked my account immediately afterward, preventing me from even contacting customer service through the app or website. This level of unprofessionalism is completely unacceptable, especially when you’re relying on a confirmed reservation. There was no communication, no apology, and no resolution offered. I strongly advise others to look elsewhere for reliable service — a company that treats its customers this way is not worth your trust or your money.