I booked a reservation through Turo a full four months in advance of our 10-day trip, but then had to cancel due to a change in plans just outside of the 24-hour cutoff. I honestly never saw the no-refund warning when booking, but I've learned my lesson. When it was clear from repeated messages that I could not receive a refund, I appealed for the ability to re-book the same car for the same dates using my previous payment, but that was also denied, even though that car remains available for those dates. Very frustrating, and I can now understand all the negative comments and poor ratings. Never again, Turo!