I feel ripped off. I'm a senior citizen who booked a 15-year-old Prius through this company for a pretty hefty price. All over their website it says you can cancel up to 24 hours ahead of time. I booked the wrong dates so when I went to change it I canceled the first booking only to be told that I lose all $300 that I paid and if I wanted to book again I have to pay all over again. Apparently there was a $5 discount on this stupid car which made it unrefundable booking. Buyer beware! Customer service was less than helpful. I believe this is predatory tactics. What a rip off! I will be posting this on social media every chance I get