I was excited to use Turo to help local people in Calgary. The host was great and pick up and drop off was flawless. On the highway a rock flew up from the car in front and chipped the windshield. One of those that cost. $50 in any parking lot chip repair. Turo was telling me $500 deductible plus $150 for processing fees or I could settle with the host privately and Turo would stay out of it. The host said he was not pursuing it at all. Turo then sends me an invoice for $95 for damage with a threat that if not paid in 48 hours it would go to collections. After 30 minutes on the phone with Turo I could not get an answer and was put on hold so many times. I still have no clue why I was charged $94.50. Turo just ran the charge through. I will NEVER use Turo again