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Anonymous
Turo takes $ from the host for “insurance” and then they also take $ from the renter for insurance and then when something goes wrong they don’t want to pay fairly… they are double dipping and then not paying fair when things go wrong. This is unethical. One of my cars got in an accident and found out many body shops will not work with Turo because they are not fair. The guest paid for the highest insurance plan with Turo - but I’m ending up going through his “personal” insurance because Turo insurance is a joke at a very high price. I’ve called twice trying to get my car towed to a body shop and it’s still hasn’t been done…. I also had a jeep where the guests took it off road and admitted it in turo message. its “prohibited”. I also sent the guest a friendly reminder when the trip started- they still took it off road. Turo wouldn’t do anything about it ~ no violation fee ~ so basically they can take it off road. Both my vehicles are off and I won’t use them again for hosting.
1 week ago
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Turo has a 1.3 average rating from 1,104 reviews