My trip was cancelled less than 48 hours by the host . His excuse was his insurance no longer covered his car to use on Turo. This guy had 47 reviews so I feel certain he’d been on Turo a long time. My feeling is that I booked this trip 4 months ago and the demand in Tennessee in the fall is high so he got more money for it somewhere else & cancelled on me. Now there are only 2 vehicles that seat 8 passengers in that city and they are $400-1100 more. Turo is doing nothing at all about this. They offered no help at all. Two hours on the phone today and they basically said too bad so sad! Pay more or go elsewhere. Airbnb would never do this to a customer. The host would also be banned from using their platform for such a sorry excuse. I’ll never use Turo again! It’s just too sketchy relying on someone else’s car and now I know they don’t care about the customers getting stuck like this!