I cancelled my membership. It took me forever to go through the the prompting 'are you sure' pages - which is ridiculous. Then, today, when my membership was set to expire, I am charged again!! I attempted to call through, waited on hold for 10 minutes before getting an automatic message saying no one can answer! Looking at other reviews, it seems this is not a mistake but a feature of their business. Despicable.
4 years ago
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