“I suddenly noticed 2 payments for Twinkl. I contacted the company and received the most incredible help from Becca. It was an error on my part but within half an hour and help step by step with Becca's professional, efficient and awesome help, she sorted it all out. I am so grateful and I know how blessed I was to receive this kind of support. Way to go Becca and team Twinkl.”
“I would like to thank the whole Twinkl Support team, especially Aloix, Hendrika, Amayrane, and Olivia. Everyone was patient, professional, and genuinely wanted to help. They carefully investigated my case, kept me updated throughout the process, escalated it to the manager when needed, and resolved everything with kindness and understanding. I truly appreciate the excellent customer service I received.”
“The customer service I received was absolutely fantastic. Very quick response time and a very satisfactory solution to my problem. Thank you Twinkl!!”
“Today I requested a cancelation and refund due to my new job that does not allow me to use these resources anymore. Twinkle was a great resources while I was a teacher in Caddo Parish, especially for RTI groups. Monica was able to quickly issue me a cancelation and refund. I was grateful for her speedy response.”
“Twinkl’s customer support is super fast – they reply in no time at all! 😊 Every single problem I’ve had was sorted out perfectly, no hassle at all. And they even gave me a lovely discount too! Couldn’t ask for better – thank you so much!”
“I had a query with regards to a payment that had came out twice in one month … I spoke with Ellie and she very quickly cleared this up with me. I can’t thank her enough for the quick response and professionalism throughout the process. I highly recommend the Twinkl web site as well as its customer service/support”
“They were just kind and honest. Two very easy things to do which a lot of companies cannot achieve - twinkl ticked those two boxes effortlessly. Thank you!”
“Happy with the resources provide for my son. He use a lot .
From my side, I’m glad to have a Customer team then always help ed me with questions or problems.
Impeccable service😃”
“Twinkl's staff is helpful, understanding and very friendly. They don't mind going the extra mile (or 4 ;) ). Twinkl's staff inspired me as a mom and teacher to first focus on myself and my own children while filling my "own cup" during the school holiday, before I can also fill my school children's cups.
Thank you so much Twinkl! You are great!”
