“I had an issue with closing my account and money being taken accidentally. It turned out I had an old account and that was how there had been confusion. Kaye resolved the issue and the payment was refunded.”
“I was nearing the renewal date for my Twinkl Ultimate subscription but was concerned that I wouldn’t be able to afford the renewal price as it was going to be £55.88 more than id previously paid. I had previously received a discounted price which was a massive help financially. Twinkl used to release discount codes each term, which were fantastic, but, unfortunately, Twinkl no longer offer these discount codes. I contacted Twinkl and Emma arranged an extension to my current subscription allowing me more time to address my financial deficiencies. This has meant that I can still help my Granddaughter with her school work and we can still enjoy our interactions together whilst using the fantastic range of learning tools and resources when she visits. I would recommend Twinkl to every parent/carer/teacher and am enormously grateful for the prompt assistance and responses whenever ive contacted Twinkl, not to mention the care and support offered by Amy & Emma, which has meant so much to me and my Granddaughter! Thank you so much. Mark D”
“I was recently having problems accessing my Twinkl account which was totally caused by me. Joy, the person I reported the problem to was kind and patient. Especially since this had happened before and was resolved in the past. (I had forgotten what I needed to do to be able to use my account)”
“Customer service is quick and respectful! Their resources are incredible! My kids love the colourful pictures! I enjoy that they make learning fun and engaging! Twinkl offers many styles of teaching! Whether you need PowerPoint, worksheets, activity books, online games, or activities, they have editable resources, and their printables come in a variety of formats - PDF, zip, Word, etc...”
“This platform is perfect for teachers everywhere! The customer service team is incredibly professional and responds so quickly — it’s clear they really care. I'm very happy with the experience and would definitely recommend it to other educators”
“Thank you so much to Twinkl who gifted our school a voucher that I used to buy 5 wobble cushions for SEN pupils. I can already see improvement in these pupils' concentration and regulation, due to the sensory feedback. Thank you Twinkl for your generosity.”
“I’ve had such a great experience with Twinkl, not only because of their amazing customer service (thank you so much, Beccy!) but also because of the rich, well-designed, and thoughtful teaching materials they offer. 💛
As a former elementary teacher, I found their resources incredibly helpful and easy to use. Even though I’m no longer teaching, I still appreciate everything Twinkl has provided. Their team is kind, supportive, and really understands the needs of educators. Highly recommend this platform to anyone in the education field!”
“Love the resources shared here. Basically I can find everything I need and the support team is also very efficient. The customer supporter Kate helped me to resolve my membership subscription issue within several minutes.”
