“I ran an after school program and the resources provided by Twinkl made my program so fun and enriching for the kids. When I left that position I forgot to cancel my membership. The customer service and understanding I received was extraordinary. I talked to a real human that answered all my questions and helped me with professionalism and kindness. Can’t say enough good things about this website!”
“As a teacher and grandparent, I visit many websites for resources which I feel will be the perfect combination of learning and engagement. Twinkl is superlative in age appropriate materials that are creative and expand a child’s ability to reinforce what they are learning. Twinkl amplifies what I am teaching in the most artistic and effective way. I reached out recently and the response was immediate and so warm and friendly. This is a company that puts the education of children their highest ideal
and also provides the goal standard of customer service. Thank you for all the great work you do - it certainly helps make teaching a joy.”
“Jillian was a wonderful help with working out my account. I was confused, and she took the time to help me understand it.
appreciation and gratitude
Thanks, Twinkle Team!”
“I would like to commend Twinkle for their amazing customer support! They were so prompt and efficient in handling my request. It was so good to be able to communicate with real people who cared enough to listen. Their teaching resources are highly recommended to engage students at any level or ability. Thank you Twinkl!”
“I wanted to thanks for customer’ service’s assistance in processing my refund request. I am grateful for the prompt and understanding response to my situation.
Additionally, I would like to commend the quality and richness of the resources available on the Twinkl website.”
“Carmen, Heather, Hannah and the team at twinkl were very understanding of my issue and resolved it quickly. They replied quickly and the refund has already been issued - for which I am most grateful. The customer service was excellent. Thanks to you all 😊”
“I'm so impressed with this website. The fact that it has some free learning material for some of us whom are not able to afford the paying option at the moment, is much appreciated. Also thank u to Laura for your frienly nature.”
“The customer support was quick and very effective. My problem was solved in one email and its reply. I am more than happy to have had someone who would solve the issue without trying to make me go through useless steps.”
“I was a classroom teacher for 16 years (also using twinkl resources). But a year ago, I decided to leave the classroom and become an online teacher. This is where Twinkl’s valuable resources have come into their own. I use twinkl for almost all my resources, some I have adapted to suit my students. I have especially been impressed with the ESL PowerPoints, my students have rapidly gained some English vocabulary and are even beginning to form sentences.
So thank you Twinkl for making teacher’s lives so much easier!”
“Twinkl customer service is brilliant. Huge thanks especially to Hannah, who is an absolute star. Their resources are beautifully presented, often differentiated and I can almost always find something to fit in to a lesson.”
“I love using Twinkl. As a primary school teacher, it provides me a variety of activities and worksheets with answer keys. I was recently very happy that I was able to make a request for a resource and Twinkl was very prompt in responding and creating said resource. Thank you”
