“I had a query with regards to a payment that had came out twice in one month … I spoke with Ellie and she very quickly cleared this up with me. I can’t thank her enough for the quick response and professionalism throughout the process. I highly recommend the Twinkl web site as well as its customer service/support”
“They were just kind and honest. Two very easy things to do which a lot of companies cannot achieve - twinkl ticked those two boxes effortlessly. Thank you!”
“Happy with the resources provide for my son. He use a lot .
From my side, I’m glad to have a Customer team then always help ed me with questions or problems.
Impeccable service😃”
“Twinkl's staff is helpful, understanding and very friendly. They don't mind going the extra mile (or 4 ;) ). Twinkl's staff inspired me as a mom and teacher to first focus on myself and my own children while filling my "own cup" during the school holiday, before I can also fill my school children's cups.
Thank you so much Twinkl! You are great!”
“Twinkl has become one of my favorite teaching platforms. The resources are creative, curriculum-aligned, and suitable for different learning levels. It helps me prepare engaging lessons quickly while giving my students enjoyable learning experiences.”
“Twinkl have been very helpful - always replied almost immediately and did everything they could to help resolve any issues. Great customer service team.
I forgot to cancel my membership and was charged for 3 months. I never downloaded any resources and asked for any refund I could get. Even though I was not eligible for a full refund any more, they tried to find a way to help me out, refunded one month and let me have two months of paid membership when I decide to renew it.”
