“It was helpful but I no longer need it and forgot to take my billing off so it rebilled me and I talked to Amayrane
For help on a refund and this pwrpan has helped alot”
“The Twinkl support team was very helpful and professional.
They quickly identified the issue with my account, explained everything clearly, cancelled the subscription, removed my payment details and initiated a refund without any complications.
Communication was prompt, polite and reassuring throughout the process.
I really appreciated the support provided by Nashima and Arvin. Thank you for your help!”
“Thank you to the Twinkl support team for the fast and efficient assistance. I truly appreciate the clear explanation and professionalism shown in resolving my concern. Excellent customer service!”
“السلام عليكم ورحمة الله وبركاته
أشكر الأستاذة شيماء لتواصلها معي اليوم ، وإرسالها إيميل تعلمني فيه عن طرح ورقتي البحثية أثناء المؤتمر
أنا أتعامل مع توينكل منذ سنوات واطلعت على كل ما يطرحه تجاه الطلبة والمعلمين .
استفدت منه كثيرًا
أشكر لكم عملكم وسأظل أتابع إنجازاتكم”
“I was charged £12.99 due to a misunderstanding of the website policies but Kate, a customer service representative was able to swiftly cancel and refund for me. Amazing customer service!”
“Twinkl is a great bank of resources. They have excellent customer service and get back to you in a very timely matter with reasonable and fair solutions. I've used their resources over the course of the past decade and it has saved me lots of time.”
“Muy contenta con esta plataforma educativa. Tiene muchísimos recursos muy motivadores y variados para el alumnado. Además, los recursos para el profesorado son muy útiles. Sin duda seguiré usándola.”
“Excellent range of resources.
Excellent customer service. I had a free trial for a month and then cancelled but was charged a monthly fee by mistake. When I questioned it the customer service team could not have been more helpful! Resolved it for me instantly.”
