Friendly and helpful staff who usually respond right away so no issues there. The content seems highly disorganized with vast quantities of outdated materials with little academic relevance. There is some very nice material such as the Beyond English comprehension units but these aren’t numerous so having a monthly subscription and not getting more targeted content seems unfair. Would like to see more in depth focus for grades 7-10 such as detailed reading comprehension with sets that not only have short answers and vocabulary but also fill in the blanks, vocabulary similes, true false etc…. Having 10 comprehension exercises on ghosts clutters the site and is really not an interesting topic to Devote so much content on. Definitely have the capabilities in place for redesigning the website and content, focusing more on quality than quantity.