They have been double charging me for months. I’ve sent them copies of the duplicate transactions from my card. They say they can’t find my transactions in their system. Not my problem - they have copies of the transactions. No offers of repayment just continuing to charge and “my manager will back to you in 3 days” nonsense. One wonders whether the overcharge is a deliberate ploy on the basis that amount is small enough not to be noticed. A nice little fraud.
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