Incompetent service and blatant lies Dreadful service. Ordered 3 sets of tyres, no tracking information provided. A week later one set arrived unexpectedly, luckily I was in, then received tracking information 2 days later. A week after that, 2 weeks after ordering, a second set arrived, again with no tracking update so lucky somebody was in. I received tracking for this set 4 days later! The third set is currently missing after nearly 3 weeks. They have said it will be resent, we shall see....... Customer service is very slow to respond and very vague, I suspect it's operated by bots and not humans. 26\11\20 update Initial order placed on 25\10\20, still waiting for a set of tyres after a month. The first set was lost by DPD at their depot, tyre leader then promised they were sending out a replacement set and that tracking info would be updated within 24hrs. That was on November 13th, still no tracking info provided and now they're telling me that they need to make a claim with the courier before refunding me. Unbelievable, worst customer service I've ever experienced. Not only are they incompetent but they have also lied to me.