Unfortunately my experience isn't living up to some others. I placed an order on the 1st December for two tyres. On the 2nd I got acknowledgement of the order and a tracking number but it wasn't until I chased that I received one. I asked many times for a rough idea of when they can be expected. If it was going to be too long I'd cancel the delivery as our car has a puncture and we need it up and running. Their response said that the parcel had now shipped and therefore couldnt be cancelled. I could refuse delivery for £25 fee. There was no indication of the package having shipped until I got their response, it was the 3rd message id sent. There was no update or status change on the 3rd and on Friday the 4th I decided to contact Tyreleader again. . So what is going on here? Had you held it until I replied and then sent it? Again came with an update to the tracking, it was now in transit - from Netherlands. Nothing over Saturday or Sunday and on Monday afternoon came another update. It has taken 4 days to move 40 minutes in the wrong direction from one town to another down the road in Netherlands. Im not getting any reply from Tyreleader to what is a reasonable question. What type of consignment did you arrange with DPD for the tyres? It clearly wasnt next day, was it 48hr, 72hr, a week? Why have they not left Netherlands in a working week and when can I expect them to get to the garage so I can book a time to have them fitted? I've messaged them again asking for the above for the 3rd time. Their response time is poor, if they bother at all. They dont have a contact number, I didn't spot it before but its a sign to be frank. This has been a week and still no tyres, if you want what you pay for I wouldnt recommend using them. Joke of a service. How hard is it to ship stock to a paying customer. Prices are appearing too good to be true. I'll be off to my credit card company to get my money back and now have wasted a week waiting to get the car back on the road. Not only that, but I also just had a response from leaving this word by word review through their site. It was blocked saying it requested commercial information!!!. So they have instantly looked at the review submission but neglected my many messages that were sent before. This is a scam company. Im so annoyed with myself for ordering from them. I didnt notice the bad reviews, they are writing them themselves and blocking the bad.