Avoid this website at all costs: the price may appear cheaper than elsewhere but this is misleading as their fitting partners overcharge. All the information on their website and the fitting partner I chose was completely inaccurate and I charged double the price of what I would have paid to have the tyres fitted elsewhere. I wrote a negative review on TrustPilot and also tried to contact the company to complain directly and write a negative review of their fitting partner. First of all, there is no phone number to complain and only a form online which does not cover all issues (including my own). I received a generic response to the negative review effectively telling me it was my problem and they do not have any oversight of costs that fitting partners charge - while this may be true, it is highly misleading to claim that you are offering fitting services rather than just selling tyres. Secondly, they refused to publish my negative review of the fitting partner therefore adding to the misleading advertising. When I wrote in response to the email claiming that my review had requested advice or has commercial interests and, therefore, had been rejected, I received an email asking me to send the review back to be re-checked. I had not saved it and, in any case, they already had it. I suspect they do not allow anything negative on their website as I then went back and noticed that they only publish 4 and 5 star reviews from Trustpilot on their site. I am assuming that none of this is illegal but they are highly suspect and I would hate to have had a serious issue such as delivery of wrong tyres or other important problem. I read the other reviews on Trustpilot and there were horror stories of people trying to resolve matters to no avail. At least, my tyres were actually the ones I ordered and were new and I hope that they have been fitted correctly as far as I can tell. I will certainly never use this company again nor the garage in my town which is one of their fitting partners after spending so much money for a simple one hour job. There are other companies which are far more reliable and will not add hidden costs or mislead. Frankly, they should be shut down as most of what they claim is untrue and I count myself lucky to have actually received the tyres within a week and that they were what I ordered. However, the anxiety and upset of being over-charged during a financially difficult year and the realisation that there is no recourse apart from writing a negative review on an independent site makes me feel that more regulation is required before any of these companies are allowed to trade.