Joke of a company. Avoid at all costs. Zero customer service. Unapologetic. Waste of space……
Used Blackcircles & Asda tyres before, no problems.
This time Tyreleader were £80 less than Blackcircles for a set of 4 tyres, so thought I’d give them a try - wish I hadn’t!
My 1 order of 2 front tyres & 2 back tyres (different sizes) got split into 2 separate orders, using 2 separate delivery companies.
One order ended up being cancelled and refunded as they couldn’t get the tyres apparently.
Whilst the other order was ongoing (thought I was gonna get them) this second pair took over a week to get to the wrong address at the other side of town & couldn’t be cancelled as they had been delivered (finally)
So I had to have the two delivered tyres fitted (once I’d got them to the right address) at a cost of £15 per tyre, even though they said £8 on the Tyreleader website.
Luckily they could get the other tyres for me at a reasonable cost and they managed to get them at 3pm the same day!
The whole thing was a hassle & cost the same as Blackcircles in the end, so given they’ve never given me any problems in the past, I’ll just use them again - You live n learn
Customer service was absolutely atrocious. No phone number to ring and seemed like a different time zone because they’d get back to your email 24 hours ish later.
The whole thing was just so frustrating! 😡 - AVOID
4 months ago
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