I would give souq only half a star. Worst online shopping website ever !!! Their delivery service is amateurish, careless and negligent. I spend hours in searching and filtering the products I want, I make the payment to avoid all the unnecessary excuses given by the delivery boys. I wait for a week and follow up with the service agent only realize that each time I call my order is out for delivery. End of the day I don't receive my delivery. Non of the delivery boys are interested in delivering the shipment. Souq doesn't provide the details of the delivery boy (assuming its outsourced). I completely agree that Souq is disinterested in improving. I am deleting my account and never going to order anything from souq.