@souq is becoming more of "FRAUD SELLERS AND POOR GRIEVANCE MANAGEMENT POLICY". Purchased item 7 days ago, and was expecting to be delivered after 8 working days. On the day of delivery, I had to call their customer care to hear "YOUR ORDER IS NOT ACCEPTED YET FROM SELLER"
@souq Horrible service, Poor delivery coordination. This happened twice in 10 days, earlier they shipped me a completely different product than it was described on their website (some Chinese unworthy item) and they care about the seller more than the customer.
@souq Let me highlight some of your pathetic display:
1. Very late delivery.
2. Untrusted sellers
3. Fake products
4. Closes ticket without solving (the most annoying thing I have encountered)
Should complain to UAE consumer rights against such violations! @UAECONSUMER
6 years ago
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