WORST E-COM PLATFORM.. I had purchased oppo phone from souq.com and they delivered a fraud/duplicate set of OPPO as the device number written on the set and which is mentioned inside phone were different and the set has all malfunction starting from rooting, automatic screen moving, speaker problem etc. etc.. When we raised complaint to souq they just gave us the dealer number to check with them without taking any action. And when we contacted the dealer he was very rude and after convincing him (As we had already paid to the phone) he was ready to replace the set. Unfortunate to mention that he has hundreds of duplicate OPPO sets in his warehouse and the second set which we received was also duplicate which indirectly means souq is delivering fraud items.