Horrible customer service. I ordered food from a local restaurant. It was never delivered to my door but I was notified that it had been delivered. I called the delivery lady and she said that she probably left it at the wrong door. She told me to walk up and down my block and look for it. I said, "I'm not doing that." So, she hung up on me. I complained and got a refund for most of my money, not all of it. I tried to email them to tell them about the details but never found a way to contact them. This is totally unacceptable. I am looking for other options and I will conclude that the $3 that they kept is the cost of a lesson learned.
4 years ago
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