Ubereats site is confusing and difficult to use. I used the group feature so my husband could order from his own phone. He sent his order over. I'd made my order, but when he sent his, mine seemed to disappear. "Add your order," it said. So I hit tapped the screen and it took me back to the main screen. I placed my order again. Then it showed that I'd ordered it twice. I deleted the items I didn't want. It all looked correct. So I paid for it all, though it did seem like it cost more than it should. When the order came, it turned out that it didn't delete the second order, even though it said it did.
I am willing to admit to some operator error (should have investigated why it cost more). But this shouldn't be this confusing.
Yeah. I'll try DoorDash next time.
3 years ago
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