Overall, I've had a pretty good service from UberEats asides a few issues: - Why is it that, when a driver decides to pick up my order, they then decide not to, and so I'm waiting for another driver to pick it up? I find this incredibly frustrating, and this features needs to be removed for drivers. If you commit to picking up an order, go through with it instead of chickening out for an order that has a greater value. - With a few exceptions, I've seen a few drivers come straight pass my house before struggling to find it, even though the house number's clearly visible from the road. Of these people, only one person called to double check where I lived, but why can't the drivers just slow down a bit and actually look at the house numbers so they can get it right the first time round instead of dithering for 5-10 minutes trying to find my house? There's also been a few drivers who also came the right direction, but then made a left turn down the wrong road instead of a right turn down my road, which makes me wonder if some of the drivers can actually read. - I've also had a few drivers just dump my food on the porch before going straight back to their car/bike and going straight away. I don't mind them doing this, but it would be appreciated if they personally handed me the item rather than putting profit before the customer, especially when it's raining. Also, I'm temporarily on crutches, so although I'm usually fine about picking it up from the porch, but it would make it a lot easier for other crutch users if they waited with the food in the delivery bag. - I know there's an option where you can pay to have your delivery come fast, but using the standard delivery option, it's frustrating when your driver takes another delivery in a completely opposite direction to where you live, especially when my food then takes 45 minutes to come. It's also taken this long when a driver's picked up my food, then takes an obscure detour to get to my house. If you know where to go, then get there on the fastest route possible! Overall, the drivers could be trained better/have tutorials on customer services. when doing deliveries.