It’s Saturday evening. I order food from a local restaurant using Uber Eats and 30 minutes later my phone rings. The caller ID says Uber Eats and I I’m thinking “awesome… foods here!”. Unfortunately that wasn’t the case. The agents on the phone says the delivery rider’s bike broke down and they won’t be able to deliver my food but, “good news”, they aren’t going to charge me. Why the F* would that be good news? You’re not supposed to charge unfulfilled services. This is a common occurrence with Uber Eats in San Francisco that’s becoming tiring. Fix yourself Uber!
3 years ago
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