This was my first time reaching out to Uber Eats support, and I spoke with four representatives before Fazil Aksham. Unfortunately, none of them could resolve the issue but they ended the conversation as “ resolved” I was so mad. However, Fazil Aksham was able to fix the problem, and because of his assistance, I will continue using Uber Eats. Otherwise, I would have stopped. Please ensure that your team is trained to resolve issues from both sides – not just for the company, but also for the customer.
7 months ago
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