There should be a minus star for this service. Today, I ordered two meals. One arrived, and the other never did. They delivered to the wrong address, took a picture, and then walked off. I did get one missed call from my phone, but I was unable to answer it. Despite the fact that the meal was delivered to the wrong address and my elderly mother, who was home, was expecting it, they are refusing to refund me for this meal. This might have been a blessing in disguise because now I will never use Uber Eats again. If they review their history, they will realise that I was a frequent user, but now I am no longer. The service and the automatic responses I am receiving are ridiculous. So, basically, if the drivers who delivered the food delivered to the wrong address and called you, but you were unable to answer, they lose out on money, even though their employees cannot seem to get the address correct. Therefore, I strongly advise you not to use Uber Eats. Unless you want to see a picture of your food at a address that you don’t recognise.
3 months ago
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