The customer service is terrible! I ordered $16 worth of food and drinks from 2 different places and put a $10 tip for the driver, but saw $16 in tips after the fact. I called about 2 hours later and was told there nothing they can do. The fees included were also ridiculous. I’m switching to DoorDash. This company takes advantage of you any way they can with all the fees and don’t disclose the tip info when ordering from multiple places. If I would have picked up the items on my own it would have been $16, but paid almost $56 after all the additional fees and tips that they didn’t disclose. .