Uber eats poorly attempted resolving my issue by offering only 1/4th of my meal in uber cash. Here what happened, I am a nurse working my fifth 12 hour night shift this week. I woke up from working last night at 3pm. I immediately ordered dinner for my family to take the strain off my back. My excellent driver ran into a wreck and my order wasn’t delivered until 5pm. 2 hours late. The kicker is the driver was able to get my food on time- she got stuck in traffic and was in that for an hour and 30 minutes. I had to rush and get my kiddos ready, grab food quickly to get to work and when my food was delivered it was cold and soggy. Uber eats REFUSED to refund me just the food. I wanted my driver to still be tipped her 20%. Their resolve was $8.71 in uber cash. Very frustrated because it’s always something with this company. I am leaving the platform and will tell all of my nurse associates of the experience! Use door dash!!!!