I ordered food from a favorite restaurant. It took almost an hour to arrive, then the driver deliever someone else's order to me. I called the driver gave him their food back and he said he would call the restaurant and make it right. He didnt. I was charged $41.00 didnt have a food order at all. I sent a note to Uber help to resolve it. They said the driver said I wasn't home when he delivered it. 3 times I've explained what happened and 3x they tell me the driver said he left ut at the door and I literally checked the food ut wasn't mine and handed it back to that idiot. I canceled my account. Their customer service is a joke. I'm still trying to rectify it with them. They dont have customer service number anymore