I ordered from a merchant it was the wrong location I immediately started calling merchant to no avail only getting answering service so I immediately cancelled order I never scene any warning that I would not receive a refund so I ordered from correct location next thing I know Uber Eats charged me for cancelled order and added a tip on to the payment and once I contacted customer service they informed me that because merchant received orders a refund would not be available so I reached out to the merchant the merchant stated that they never received my order and they said upon speaking to Uber Eats customer service they assured them that they never received an order from me so they needed to give me a full refund but Uber Eats kept my money and lied about it do not and I repeat do not order food through this app oh and to top it off they blocked me from calling I can only speak with a bot