Worst customer service I ever experienced. Driver delivered to the wrong house or didn't deliver at all. There isn't even a picture for the delivery. When I called customer service a lady named Karen answered, didn't issue a refund didn't provide any solution or refused to transfer me to her supervisor. After several attempts an agent named Prashant resolved the issue. Delivery drivers now know this and they rather mark the delivery as complete without actually delivering. Very unprofessional
1 week ago
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