I had this issue 4 times out of the last 5 order. The food was delivered after 45 mins of collection from the restaurant. It was cold as a rock. When I contacted the customer service, all they said was we will contact the restaurant and look into it but that’s it. I don’t care if you wanna contact the restaurant. Your delivery driver took 45 mins to deliver my food and you are not doing anything about it. Refund me or even offer a discount on next orders. I have been an uber one member for the past 2 years. Cancelling everything and deleting the apps today. You guys destroyed a really nice working company. I would give 0 stars if I could.