This company is the worst in customer service. I placed a large $200 order and the driver never dropped the order off, nor did they provide a pic with proof of delivery. Several "chats" via app with "customer support" they tell me there is nothing they can do. When I was notified order was delivered, and was not there I contacted support and they connected me with the driver. All the driver could say to me was "No English".....he could not tell me where he left order because he doesn't speak english! I guess that is my fault! I am definate that the driver kept the order for himself as I did see someone stop in front of my house but never got out! So driver had a great dinner and a $25 tip to boot!!! I am contacting my credit card company next.