From the customer service process to the quality of delivery drivers all the way to unsafe/unsanitary restaurant options... I’m not sure which has gotten worst. Since this pandemic, I have run into TOO MANY delivery issues; none in my control outside of simply not ordering through UberEats all together lol. Nonetheless my final straw was finding a fly buried in my side of yams and being told that, they wouldn’t issue any type of refund because of prior price adjustments for orders that Included: a delivery partner eating my food, raw shrimp, undelivered orders, etc. I have been asking “to speak with someone via phone,”but all responses, following my question, did not contain any acknowledgement of my question at all.
4 years ago
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