Awful service from UK-Appliances. Website says they let you know delivery dates within 48 hours. 2 weeks on from the order date of 16 May and still no communication so emailed and called, but heard nothing. Also contacted their ‘sister’ company Paul Turnham Kitchens (this name was on my PayPal receipt) on social media who were slightly better at getting back to me but still couldn’t give me a delivery date. Got an email from Uk-appliances saying due to the lockdown they weren’t working! They were quick enough to take my money. If they weren’t operating they should have closed their website to orders. Now at 2 June and they are ‘just startIng’ to put orders through their suppliers again so it might be 7+ working days until I receive my order. I have now asked for a full refund. Fed up of the lack of communication and being messed around. Do not buy from this disorganised company.
4 years ago
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