UK-appliances.com Reviews

Name: UK-appliances.com
Address: 14 Kingsway,Coney Hall Parade,, West Wickham
Rating: 4.65

4.7 Rating 80 Reviews

93 %

of reviewers recommend UK-appliances.com

Company Reviews

Questions

Metrics

4.7

Based on 80 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

02084326466

Email:

sales@uk-appliances.com

Location:

14 Kingsway,Coney Hall Parade,
West Wickham
BR4 9JF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute scam company, order never arrived, they ignored all forms of communication, had to log a claim via my bank to get my money returned. Avoid at all costs.”

Helpful Report

Posted 2 years ago

“Ordered Dyson which has never turned up. No reply to the numerous emails asking for an update on delivery. Also contacted the delivery company but again no response. Avoid!!”

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Posted 2 years ago

“Paid for a Samsung Fridge, never received. No response to multiple email or calls. Avoid!”

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Posted 3 years ago

“I have a paid for and not received my Miele fridge from 9th of March. Phone and emails not been replied to even went to shop and saw the amount of paperwork to be dealt with on the desk, buyer beware, you have been warned!”

Helpful Report

Posted 4 years ago

“Awful service from UK-Appliances. Website says they let you know delivery dates within 48 hours. 2 weeks on from the order date of 16 May and still no communication so emailed and called, but heard nothing. Also contacted their ‘sister’ company Paul Turnham Kitchens (this name was on my PayPal receipt) on social media who were slightly better at getting back to me but still couldn’t give me a delivery date. Got an email from Uk-appliances saying due to the lockdown they weren’t working! They were quick enough to take my money. If they weren’t operating they should have closed their website to orders. Now at 2 June and they are ‘just startIng’ to put orders through their suppliers again so it might be 7+ working days until I receive my order. I have now asked for a full refund. Fed up of the lack of communication and being messed around. Do not buy from this disorganised company.”

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Posted 4 years ago

“This company should not be taking orders now, they just do not respond to any emails, why not?”

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Posted 4 years ago

“Brilliant customer service, quick delivery and a flawless dishwasher”

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Posted 4 years ago

“I ordered a Miele dishwasher and It was delivered quickly with no issues. UK were cheapest I could find and still had really good customer service. Would recommend.”

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Posted 4 years ago

“The team at UK-appliances were extremely helpful in helping me to find the right products for my home. The delivery and installation was on-time and well done respectively. I would definitely recommend to those looking for items to help with home improvement.”

Helpful Report

Posted 4 years ago

“After an initial hiccup over the delvery and installation date for our Miele fridge, everything went very well with good and prompt service. One of the reasons I chose this firm was that Miele gave the model number for the most direct replacement of our previous fridge, which was what I wanted. Other suppliers had told me it was not available. I would choose them again.”

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Posted 5 years ago

“Now proud owners of a fabulous Miele Washing Machine. Delivered and installed with the minimum of fuss at a time that suited us. The price was the best I could find. Very happy!”

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Posted 7 years ago

“Great price supported by an excellent service by Steve. Will recommend to my friends who need new appliances. Must add , the in-house delivery person was also very supportive.”

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Posted 7 years ago

“Excellent service, Steve was more than helpful.”

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Posted 7 years ago

“UK-appliances provide a really good service, keeping you informed from ordering to delivery. I would highly recommend them as they offer such competitive prices and a great service.”

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Posted 7 years ago

“Great value for money, easy to choose what I wanted from the website and ordering process was quick and painless. Delivery was prompt on the day and when I had a query post installation it was resolved quickly and easily by phone. Great service overall. The only thing that didn't happen properly was the information about the delivery slot. I was told by email I would be told my delivery slot the day before and in the end I had to call on the day to find it out. Otherwise all very good.”

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Posted 7 years ago

“This is the second machine I have purchased from UK Appliances this year - absolutely outstanding service all around.”

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Posted 7 years ago

“Great service. Reliable, honest and friendly. Wholeheartedly recommended!”

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Posted 7 years ago

“Steve and Paul were excellent, what they didn't know about kitchen appliances wasn't worth knowing!!! Great installation”

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Posted 7 years ago

“The sales team was extremely responsive and helpful when ordering. They were able to arrange delivery for a date that worked perfectly for my travel schedule. The fitter was friendly and knowledgeable and went above and beyond to fit my integrated dishwasher despite some challenges left by my original kitchen installer! This is probably the best experience I have ever had from beginning to end! And the price was excellent too!”

Helpful Report

Posted 7 years ago

“Easy to deal with and order items not even on the website which meant I could order everything from one place.”

Helpful Report

Posted 7 years ago

UK-appliances.com is rated 4.7 based on 80 reviews