Really disappointed, I tried to exchange a flower girl dress as we had to postpone our wedding ceremony. I was told there were no exchanges being processed until the stores open (if I had known that I would never have ordered!) and that could be after the date of our ceremony. I asked could I have a refund so that I can purchase the size I need online, I was told no because its outwith the 30 days. Seriously, I though given the current circumstances someone would understand. Really gutted. Needless to say I'm done with Monsoon. Really unnecessary on their part.