Terrible Service and Lack of Communication - Avoid Monsoon! I am beyond frustrated with Monsoon’s appalling service. I placed an order a month ago, and as of today, still no delivery, no updates, and no communication from their side. It's as if they don't care once they have your money. I've tried contacting their customer service multiple times, only to be met with unhelpful and dismissive responses. They have done absolutely nothing to resolve the issue. This kind of service is completely unacceptable for a company of their size. I would strongly advise against shopping with Monsoon unless you want to deal with endless delays, zero communication, and a customer service team that couldn't care less. Do yourself a favor and shop elsewhere.