Poor material that shrinks and lack of proper customer service. I found Nordic Socks online. I ordered a 3 pack of winter socks and a 5 pack of mid-season socks. Total of just over £60 inc. delivery. I had read on their website to only wash at 30 degrees and air dry. I followed these instructions to the letter and found that after only one wash all the socks had shrunk significantly. The winter 3 pack ones were so small that I could not safely get them on without cutting the blood supply to my legs! My feet are size 11 and these socks are advertised as UK 10-12. I contacted Nordic Socks who appear to be a German company, nothing to do with the Nordic region. (socks are actually manufactured in Turkey). They gave me the run around asking for a photo of the socks, then a different photo of all my socks. Finally they admitted "We have rigorous quality control, but sometimes we fall short. We apologize if this causes any inconvenience, but please be assured that such incidents are quite uncommon. We would like to offer you a 50% refund for the Charcoal set of 3." I reminded them that none of the new socks were fit for purpose but that didn't seem to matter. After refusing the 50% off 3 socks they then offered to send more in a larger size. Not really what you want after spending £60 on 8 pairs of defective socks. I get the feeling this is just a scam to sell sub standard cheap socks as higher end goods with poor customer service. My advice? AVOID AT ALL COST. I'm going back to my usual supplier, I normally buy socks from (HJ Hall UK) - I wish I had stuck to them, always been good quality.