Hope all is well🙂🙂🙂🙂, Love this product sooo much. Teeth feel cleaner and they don't feel like they are about to shatter like they did when using my old electric toothbrush from Oral B. Definitely the best customer service I have had from any company I have dealt with and that's all because of Suzanne. I had an issue almost 1year using this product but Suzanne was sooooo understanding and sorted my issue out ASAP. Could not thank her and Spotlight enough. I was meant to send Suzanne a follow up email but I had got a new phone and not everything got transferred over so apologies Suzanne. Great product and amazing customer service from Suzanne. She needs a PROMOTION. No joke, Suzanne needs a wage rise or promotion. 10% for me Suzanne if you get it.😂. Hehehe Kindest Regards Zahid Majid