Absolutely shocking - disastrous customer service. We ordered loos for 3 bathrooms, all of which said delivery within 2-3 weeks.... 11 weeks later, nearly 3 MONTHS we have still not received anything. I have had to chase repeatedly, no one at the company takes ownership, no one kept me updated, no one gave accurate delivery details... I am still waiting for a cistern handle and people don’t even reply to emails. Oh, and if you try to contact them on the phone be prepared to wait for ~20 minutes each time you have to chase them... which will be a lot.
4 years ago
UK Bathrooms has a
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