We placed an order for a Bath on 19 December which was advertised as in stock and would take 5-10 working days to be delivered. It’s now 29 January and there is still no sign of the Bath. It’s been over 5weeks of waiting and having to chase UK Bathrooms for an update. Even if I give them the benefit of the doubt due to Christmas and Covid this is a significant delay and the customer service I have received is shockingly poor. There is no phone number so I have to email and most of my emails are ignored. I have also asked to speak to the manager and how to complain but my questions are ignored. I shouldn’t have to chase and the company should be updating me on my order (which they haven’t done) particularly as this is having an impact on delaying finishing my bathroom, causing unnecessary costs, stress and shortly when I move into my property I will not be able to wash / take a Bath. I completely regret ordering from this company who have already taken my money. I am now questioning whether this company is a scam. I absolutely do not recommend ordering anything from this company. The service is appalling and who knows if I will ever receive my product.